The following webinars dig into common issues around Azure AD Connect installation and authentication. Microsoft Azure AD Connect makes this integration easier and simplifies management of your hybrid identity infrastructure. Resolve access issues with Microsoft Identity Online troubleshooting tipsĪzure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management service, which makes employees more productive by providing a common identity for accessing both cloud and on-premise resources. This post highlights four on-demand webinar sessions designed to equip you with the tools to troubleshoot common issues with Microsoft Identity Online, Microsoft Office applications, and Outlook. To help you become a troubleshooting ally, Microsoft offers resources to level-up your team’s troubleshooting skills.

Your ability to swiftly diagnose and solve common issues can go a long way to diffuse frustration, quickly restore employee productivity, and strengthen customer relationships. This series is especially relevant for technical support engineers, practice leads, and solution architects.Īs a Microsoft partner, you are a critical technical resource for customer IT teams. The Technical Support Series aims to equip partners with technical enablement best practices to assist them in resolving technical troubleshooting issues with their customers.

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